Privacy Policy
Last updated: June 2026
1. Information we collect
When you enquire about a property through our website, we collect your name, phone number, email address and any message you send us. This helps us respond to your enquiry and connect you with the right property.
2. How we use your information
We use your information to respond to your property enquiries, connect you with the right listing or project, and improve our services. We do not sell your personal information to third parties.
3. Information visible to the public
Our listings display Ace Realtors Ltd's business contact details (phone number and agency name) so buyers and renters can reach us directly. We do not display the personal information of individuals who submit enquiries publicly.
4. Photos and listing content
Property photos are stored securely with ImageKit and displayed on our listing pages. All photos are either taken by our team or used with the property owner's permission.
5. Cookies
Ace Realtors Ltd uses session cookies to keep our team logged in to the internal dashboard. We do not use advertising cookies or tracking pixels on our public pages.
6. Data security
Login credentials are stored as a secure hash and are never readable by anyone, including our team. All data is transmitted over HTTPS.
7. Your rights
You can request deletion of any personal data we hold about you at any time by contacting us at info@acerealtorsltd.com. We will process your request within 7 business days.
8. Contact
For any privacy-related questions, contact us at info@acerealtorsltd.com or via WhatsApp on +254 722 33 88 35.